Your privacy is very important to us. We're committed to transparency about how we collect, use, and protect your personal information.
Last updated: March 2026
This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://prospectorpro.co.uk.
Important: By providing us with your data, you warrant to us that you are over 13 years of age.
Data Controller: Prospector Pro Limited is the data controller responsible for your personal data.
Entity
Prospector Pro Limited
Address
254 Plumstead Road East, Norwich, NR7 9NH
Keep us updated: It's very important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing us.
Personal data means any information capable of identifying an individual. We process the following categories of personal data:
Any communication you send to us through contact forms, email, text, social media, or other channels.
Purpose: Communicating with you, record keeping, and legal claims.
Information about your purchases: name, title, billing address, delivery address, email, phone, contact details, purchase history, and payment information.
Purpose: Supplying goods/services and maintaining transaction records.
Information about how you use our website and services, including any content you post.
Purpose: Operating our website, ensuring security, maintaining backups, and providing relevant content.
IP addresses, login data, browser details, page views, navigation paths, time zone settings, and device technology information.
Purpose: Analytics, administration, security, and advertising effectiveness.
Your preferences for marketing communications and communication preferences.
Purpose: Promotions, competitions, relevant content delivery, and measuring advertising effectiveness.
We do not collect any sensitive data about your race, ethnicity, religion, beliefs, sex life, political opinions, trade union membership, health information, genetic/biometric data, or criminal history.
Where we're required to collect personal data by law or contract, and you don't provide it when requested, we may not be able to perform the contract. If we need to cancel a product or service, we'll notify you.
Data you provide directly through forms, emails, and communications with us.
Data collected automatically as you use our website through cookies and similar technologies.
Analytics providers, advertising networks, search providers, technical service providers, and data aggregators.
We may send you marketing communications if:
Important: Before sharing your data with third parties for marketing, we'll get your express consent. We do not and never have shared our email list with third parties.
Opt out anytime: Follow the opt-out links in any marketing message or email hello@prospectorpro.co.uk
Professional Advisers
Lawyers, bankers, auditors, and insurers
Service Providers
IT and system administration service providers
Third-Party Software
Providers such as ActiveCampaign (our email marketing service)
We require all third parties to respect the security of your data and treat it in accordance with law. We only allow third parties to process your data for specified purposes and per our instructions.
Some of our third-party service providers are based outside the European Economic Area (EEA), so their processing of your data will involve a transfer outside the EEA.
Transfer only to countries approved by the European Commission as providing adequate protection
Use specific contracts or codes of conduct approved by the European Commission
Use US-based providers part of EU-US Privacy Shield with equivalent safeguards
Request your explicit consent for transfers with no safeguards (you can withdraw this anytime)
We have implemented security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.
Access limited to employees and partners with business need. Data processing only on our instructions and kept confidential.
We have procedures to deal with suspected personal data breaches and will notify you and regulators as legally required.
We maintain secure backups of our website and databases to protect against data loss.
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and reporting requirements.
Consideration Factors
Amount, nature, and sensitivity of data; potential harm risks; processing purposes; and legal requirements.
Tax Records
We retain basic customer information (contact, identity, financial, transaction data) for six years after they stop being customers.
Anonymised Data
We may anonymise data for research or statistical purposes and use it indefinitely without notice.
Under data protection laws, you have rights relating to your personal data:
Access & Correction
Control & Appeal
Learn More: For more information about your rights under GDPR, visit ico.org.uk
How to Request: Email us at hello@prospectorpro.co.uk to exercise any of these rights.
No Fee: There's no fee to access your data or exercise your rights, except we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We typically respond within one month, though complex requests may take longer.
This website may include links to third-party websites, plug-ins, and applications. Clicking on these links may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
You can set your browser to refuse all or some cookies, or alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
For more information about the cookies we use, please see our Cookie Policy.
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please don't hesitate to contact us. We're here to help.
If you're not happy with how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. Visit www.ico.org.uk